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Does Your Business Need Co-Managed IT?




When it comes to managing your business’s IT infrastructure, there are a few ways you can go. The first is to select a company for fully managed IT, where you "turn over the keys" to an IT service provider who then takes care of all aspects of your IT needs, from monitoring and maintenance to troubleshooting and problem resolution. But for some businesses who already have some resources on site, another option is co-managed IT.

 

Co-managed IT provides supplemental support to your internal IT department. It isn’t meant to replace your in-house IT staff. Instead, the MSP will fill in the gaps or work on specific projects that may be outside of your IT Department's skill set. A co-managed IT service provider can help your internal IT team with monitoring, maintenance and troubleshooting so that they can focus on more important projects without worrying about missing a critical patch or incident alert.


Why your business might need co-managed IT

 

A few signs that your business could benefit from co-managed IT:

 

Overwhelmed in-house IT staff

If you notice your IT staff is constantly overworked and needs help keeping up with the daily demands of your organization, but you are struggling to find anyone to hire or you don't have the payroll budget to add another full time associate,  then co-managed IT services may be just what you need. Co-managed IT will help alleviate the pressure on your internal IT team but you will only pay for what you need. 


Extensive downtime and disruptions

Downtime and disruptions can be costly for any business and can cause great stress for your internal IT team. If your organization experiences a lot of latency, downtime and service interruptions, then your internal IT team may need a helping hand to keep up.

 

An Managed Services Provider (MSP) can help by monitoring your systems and proactively identifying and addressing potential issues. This will free up your IT team and save your business from the adverse effects of the disruptions and downtime are causing.


 Missed project deadlines

Your internal IT team is vital to completing your organization’s projects. If your IT team consistently misses project deadlines, it might be a sign that they need additional resources.

 

Your IT department can't be experts in the latest cyber-security threats, business intelligence, and all other software options available.  Partnering with an IT service provider that has expertise in many different tools can open up broader options for you, provide the necessary resources and tools, and help your IT team complete projects on time thereby allowing your organization to achieve its business objectives. 


Lack of adequate tools and resources

Your internal IT team plays a vital role in keeping your organization’s IT systems running smoothly. In fact, supporting your employees' IT helpdesk needs may be a full time job in and of itself.  If your internal IT team is struggling without adequate tools and resources, consider co-managed IT.

 

An MSP can provide the additional resources they need to allow your IT team to work more efficiently, enabling your organization to run smoothly.

 

An IT service provider can help

 

As an experienced Managed Services Provider, we understand the importance of a reliable and efficient IT infrastructure for businesses. We offer various services, including fully managed and co-managed IT, to help organizations like yours reduce downtime, improve internal IT processes and drive growth.

 

If you need clarification on whether co-managed IT is the right fit for your business, we’re here to help. We’ll work with you to understand how it can benefit your organization. We offer tools and resources to help your internal IT team become more effective, and our team is dedicated to providing the support you need to succeed.

 

To learn more about the benefits of co-managed IT, set up a free consultation or  download our informative data sheet, “What You Need to Know About Co-Managed IT Services.” We’re here to help you take your business to the next level with our expert IT services.

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