Why Choose Roc-IT?
Our Origin Story
Every comic book hero's story starts with them facing adversity. While we weren't bitten by a radioactive spider or anything, we have faced our share of challenges. Keith's IT business was severely impacted by the COVID-19 shutdown, and Brandie's position at a prominent tech company was eliminated along with 150 others. And like all heroes, we overcame these obstacles and joined forces to form Roc-IT. We saw how most IT firms conduct business, they either underserve smaller clients or apply a one-size-fits-all approach that just doesn't work, and we knew we could do better.
Today, we are honored to be a part of Rochester, NY's vibrant small business community and pride ourselves on the relationships we have built with our clients and other entrepreneurs.
More Than Just Managed IT Services
Sure, plenty of firms can keep your network up and running and help employees stay working. But how many are also experts on Cybersecurity and Identity access management and regulatory compliance? We are!
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Business-First Approach: We start by understanding your business, then we talk about technology. This ensures every technology recommendation we make is directly tied to a business goal, whether it's increasing efficiency, protecting data, or driving growth.
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Industry-Specific Expertise: With over 20 years of experience in healthcare and a deep understanding of the legal sector, we speak your language and understand your unique compliance and operational needs.
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Proactive, Not Reactive: We don't wait for things to break. Our managed IT and cybersecurity services are designed to proactively identify and solve issues before they can impact your business.
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A no "Geek-Talk" Promise: We will always take the time to explain things to you without the hard to understand jargon...Promise!
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A Personal Touch: a direct line to a real person. You are not a ticket number; you're a partner.
Roc Around Town
A. Irwin
“You are definitely the CTO I’d team up with in a fractional C-Suite any day!”
“Testimonials provide a sense of what it's like to work with you or use your products. Change the text and add your own."
A Meyers
"A great testimonial can boost your brand’s image. Click to edit and add your own."
... tremendous customer service skills and ... conduct [themselves] in a very professional manner. [They do] not shy away from problems and make it [their] personal responsibility to resolve ... issues and insure the client is satisfied with the results.
Doc Craddock
“Have customers review you and share what they had to say. Click to edit and add their testimonial.”
I do not know what I would do without Rochester IT & Business Solutions…”